1.Free shipping and Countries Free from Parcel Tax: United States, Japan, EU countries, Canada, Australia, United Kingdom, Russia.

2.Free shipping But buyers need to clear customs and pay taxes: South American countries, India, Indonesia, South Africa, South Korea, Argentina, Chile, Switzerland, Norway, New Zealand, Ukraine, Vietnam, Israel.

3.No-sale Areas: Islamic countries in the Middle East, Turkey.

4.If you reside in Australia, Canada, United Kingdom it advised not to do buy a sex dolls under 140cm. Sex dolls under 140cm are confiscated at customs. Any loss caused by spot checks will be solely borne by the buyer.

5.For improved delivery, addresses ordering from a country or region that has a Better Sex Doll warehouse will be supplied directly by that warehouse. This allows for better delivery times

Delivery time (processing time + shipping time)

What is the processing time?

For in-stock orders, the processing time is the time it takes for us to inform the warehouse manager of your purchase, and for the warehouse manager to select, package, and ship out your order.Usually, the processing time is 1-2 business days.

For products shipped from China ( Generally, products shipped from China are those that have customized features ), the processing time is the time it takes for us to inform the factory of your customized order, the time it takes for the Chinese factory to produce the doll according your specific requests, and the time it takes to hand over your package to a courier company. For TPE products, the processing time is usually 3-7 working days ; For silicone products, the processing time is usually about 10 working days, but can be up to 40 working days depending on any extreme silicone production cycles.

What is the shipping time? 

Shipping time is the time it takes for couriers to deliver to you from either a distribution center or from a Chinese factory. Usually, sex dolls sent from a distribution center can be shipped and delivered within 3-7 business days. For sex dolls sent from China, please refer to the relevant delivery time estimates based upon the two forms of delivery services: standard delivery and expediated delivery.

Standard Delivery:

Address Working Days of Shipping 
U.S. 12~25
Canada 12~25
Australia 25~35
Europe 12~25
Japan 4~7
South Korea 4~7


Expediated Delivery


Address Working Days of Shipping 
U.S. 7~10
Canada 8~10
Australia 7~12
Europe 7~12
Japan 3~5
South Korea 3~5


In summary, the delivery time for dolls in-stock are generally 4-9 working days. Sex dolls shipped with standard shipping from China normally takes 4-7 weeks. In extreme cases it may take up to 9 weeks. With express shipping, normal delivery takes 2-3 weeks. In extreme cases it may take up to 7 weeks. If you have any questions, please contact us through the online customer service before purchasing.


1. When your sex dollis shipped out you will be sent a tracking number via email. (If you do not receive an email, please check your spam box. Otherwise, contact us directly via live chat)

The majority of sex dolls are shipped from China. Once they are shipped out, Bettersexdoll will send you a tracking number. Sometimes buyers from Canada, Europe, etc. who choose standard shipping will encounter a situation where the tracking number shows the package is in an extended period of transit. If you experience this, this is usually why:

Usually, this happens because a lesser-known local Chinese courier is shipping your package internationally. These couriers do not have access to the global courier tracking system. When your product arrives in your country, they will be transferred to the more common couriers such as DHL, fedex, UPS, etc. At this point, you will be able to track progress with your tracking number. Please click on this page to check the location of your package.

2. If you receive your package and notice it is damaged, take a picture or video immediately and refuse to accept its delivery. If you are unfortunate enough to have sign for the package before realizing it was damaged, please contact us ASAP. We will assist you in solving this problem.

3. Due to various holidays in China and across the world, as well as COVID-19, war, etc., a delay in delivery may be beyond our control. In these situations, we will do our best to help you chase your courier. However, Bettersexdoll will not be held reliable for any compensation requests caused by these events. You agree upon this when you purchase your item.